Igneus Bambino Pizza Oven Ultimate Bundle | Festive Sale

Shipping and Processing Time

• Orders are processed within 1 business day.
• Delivery for in-stock items is completed within 72 hours (3 business days) of processing.
• Non-stock items are delivered within an estimated 4–6 weeks.
• Complete customer details are required to ensure smooth delivery tracking and communication.

Returns and Refunds

• Change of Mind:
  • Customers can return items within 14 days if they are in their original, saleable condition.
  • Return shipping cost is the customer's responsibility.
• Defective or Damaged Products:
  • Any items found defective or damaged during delivery will be repaired or replaced at no additional cost.
• Return Process:
  • Notify us via email at sales@luxhomehaven.co.uk with the reason for return.
  • Include a copy of the delivery note or invoice with the returned items.
• Refunds:
  • Refunds are processed promptly after returned items are received and inspected.
  • Ensure all items are securely packaged to prevent damage during transit.

Delivery Notifications and Areas

• Customers will receive real-time updates and tracking details directly from the shipping provider.
• Delivery is available across mainland UK, with exclusions for certain areas like the Highlands and Islands.

Shipping Methods & Rates

• Pizza Ovens:
  • Shipping cost is £25 + VAT per oven.
• Accessories:
  • Shipping cost is £10 + VAT on average.
  • Multiple accessories can be shipped together at the same cost, depending on weight and dimensions.

Warranty: